Returns & Exchanges
At Koren Publishers, we want you to be completely satisfied with your fashion purchases. If your item isn't the perfect fit, you can return or exchange any unworn, unwashed items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, we will issue a refund to your original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing